PRIVACY POLICY

At Benme Legal, we have designed a platform where the highest security standards for your data prevail. However, your security also depends on the precautions you take, which is why it is important to observe the following indications:

General Guidelines

MyCase

We use MyCase as our primary CRM platform. MyCase may collect personal data such as your full name, address, and other relevant information to manage client relationships and legal matters. Follow these guidelines to make your information secure:

1. Be cautious of any requests for sensitive information. We will never ask you to provide your username or password via email, fax, or phone.
2. Manage your access credentials with strict confidentiality. You are responsible for all operations using your credentials as the account holder.
3. When creating a username and password:
   • Use combinations of numbers and letters with a minimum of five (5) characters, starting with a letter.
   • Utilize a mix of lowercase and uppercase letters, along with numbers.
   • Ensure passwords do not include personal data, names, surnames, IDs, or quickly guessable patterns.
   • Change your password periodically and immediately if you suspect it has been compromised.

4. Maintain an updated antivirus system on your computer (e.g., Defender, Symantec, McAfee, Trend, AVG) to safeguard against malware and cyber threats. Moreover, use up-to-date Operating Systems such as Windows 10/11, Linux Distros, or MacOS.
5. Never leave your computer unattended during transactions or requests. Log out and close your browser when you leave your computer.
6. For your safety, refrain from accessing your data in public networks or conducting transactions from public networks or vulnerable locations where your registration information could be compromised.

For more information regarding the data collected by MyCase and their privacy practices, please refer to the MyCase Privacy Policy Statement.

Email Notice Confidentiality Notice: The email and any attachments may contain confidential information intended solely for the use of the named recipient(s). If you have received this email in error, please notify the sender immediately by email and delete the message from your system. Any unauthorized disclosure, distribution, or copying of this email is strictly prohibited.

Email Transmission Disclaimer: It is important to note that email transmission cannot be guaranteed to be secure or error-free. Information may be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender assumes no liability for any errors or omissions in the content of this message resulting from email transmission. If verification is required, please request a hard-copy version.

Response Time for Inquiries: We acknowledge receipt of your request by email or any other means of communication. Our standard response time for inquiries related to procedural stages is 24 to 48 business hours. If your inquiry involves legal analysis or relates to the legal nature of your process, the response time will be 72 business hours. Please note that such inquiries may require consultation with another department operating on its processing schedule. We appreciate your patience